![]() If you have used all of your backup codes, or if you are unable to recover them, you can try to reset your Google Authenticator. ![]() First, try to recover them by going to the Google Authenticator app on your phone and selecting “Backup codes.” If you have a backup code that you have not yet used, you can enter it on the login screen to gain access to your account. If you have lost your Google Authenticator backup codes, there are a few things you can do. Recently, some users have reported that they have lost their backup codes and are unable to log in to their accounts. It generates unique backup codes that can be used to gain access to an account if the phone is lost or the app is deleted. To find out what the extra ShieldPRO features are and how to purchase, please follow this link here.Google Authenticator is a two-factor authentication app that is used to protect user accounts. Note: ShieldPRO is required for this feature. Once the code had been used, Shield will notify us directly on our WordPress dashboard (at the top of the page) and send us an email notice that backup login code was just used.įor more information about this feature, you may read the release article here. But, we can also use a login backup code only to verify our login: Next time we try to login, we'll be prompted to supply email-2fa and GA codes. ![]()
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